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THIS POLICY EXPLAINS HOW WE COLLECT AND PROCESS INFORMATION ABOUT YOU.

We are Berloty Design et Immobilier SA, a company registered in Switzerland under number CHE-1234.567.890. Our head office is located at Avenue de la Grenade 15 - 1207 Geneva, Switzerland. Our registered VAT number is CHE-1234567890 VAT.

We provide you with an internet platform (“Online Platform”) which allows you to access and purchase real estate-related services via our website at Alber.ch (“Website”) .

We are committed to protecting your privacy.

This policy (along with our terms of use and any other documents referred to) sets out how we handle the personal data that we collect from you or that you provide to us. Please read the following carefully to understand our practices and positions regarding your personal data and how we will treat it. By accessing and using Our website, you accept and consent to the practices described in this policy, including the provision of your personal data.

Generally, we use the information we collect about you to:

  • provide, transmit and put online all the products, services, installations and services presented or to which reference is made on the Website or on the Online Platform;
  • transmit your messages to Sellers, Buyers, or people using the Website or the Online Platform within the limits of their requests and their use of the Online Platform;
  • provide information services to relevant third parties, including if you choose the Pay Later option (as defined in the Service Agreement) to purchase products and services;
  • improve the features, products and services we offer;
  • support our own marketing and promotion activities;
  • keep you abreast of information relevant to your areas of interest.

Personal data collected

When you visit the Website or the Online Platform, register or use our services, you may be asked to provide certain information about yourself such as your name, contact details, bank details, your credit or debit card and information about your real estate or your personal situation as a seller, buyer or anyone interested in real estate or the products and services we offer. We may also collect information about how you use the Website or Online Platform such as your searches, the properties and pages you visit, the advertisers or partners with whom you communicate. We will collect information about your use of the Online Platform, what you enter, download, store, transmit and communicate. Finally, we may also collect information from any correspondence between you and us, as well as your IP (Internet Protocol) address and cookies that may uniquely identify your browser or account. This will help us verify your identity. We refer to them collectively as "Your data".

All sections of the Website or the Online Platform where you may be asked to provide personal information assume that you accept and consent (or otherwise) to our use of it. We always use the most recent information or form to reflect your current consent situation. If you are a registered user, but you are not logged in when submitting a form, we will not be able to use the settings you have saved; your consent will therefore be deemed to comply with the form you submit at the time of sending.

How do we use your personal data?

Your personal data will allow us to give you access to all parts of the Website and the Online Platform (in accordance with the Terms of Use and the Service Contract) and to provide you with the services and benefits you have requested. . We may aggregate information to identify trends that we can use in our marketing activities and to assist us in the development, administration, operation and improvement of our services and functionality.

We may use your personal data to contact you to find out your opinion on our services and to notify you from time to time of important changes or developments to the Website, the Online Platform or our Products and Services. If you consent, we may also use your personal data to contact you to provide you with details of other products or services offered by us, our partners or our advertisers that may be of interest to you. If you have consented to third parties communicating with you, we may make your data available to them. If you change your mind about making contact, please write to us at the address below: legal@alber-immobilier.ch.

When you contact us, we may keep a log of any messages you send to us to help you resolve any issues you may have.

The following items, by their nature, require and use personally identifiable information.

1. Registration

When you register on the Website or the Online Platform, you may be asked to provide personal information such as your name, address, telephone number, email address and password. You can modify and update this information at any time by logging into the Online Platform once registration is complete.

2. Login

When you connect to the Online Platform, you must indicate an e-mail and a password. We will keep this information on the system. Keep your username and password safe and do not share them with anyone. We will also keep all the data added concerning your accounts on social networks.

3. Ask us

When you use one of our services (by hiring us), we will ask you for more information about you and your property and we will post or review this information for sale. Your address will be disclosed on sales materials such as digital data of your property which will also contain references to the characteristics of your property provided or approved by you as well as on our Website and on marketing materials and property portals.

4. Payment information

When you use one of our services, we will collect certain information about you such as the name appearing on your card, its number, its expiration date, the security code or the issue number, as well as your bank details. and certain other personal data. This information will be used to make the agreed payment or to transmit it to the Payment Provider (as defined in the Service Contract) if you have chosen to pay in installments (as defined in the Service Contract) and will not be stored in our system. Any information regarding a credit card or bank details will be stored by the payment provider and / or the provider and, if you use the services in the future, you will have the choice to use the same card and we will then collect the information from the latter. You can choose not to store your card information if you wish.

5. Photographs

Our local real estate expert may upload photographs to the Online Platform (Seller) at any time to use them for sale purposes, but they will not be published without your consent. These photographs will normally identify your address.

6. Organization of visits and preparation of offers

When a potential Buyer wishes to visit a property, they will choose a convenient time and date from the interactive calendar and will then receive a confirmation of the visit as well as the full name and address (unless we make the visits on your behalf) of the Seller. If the person who made the visit wishes to make an offer, they can do so through the Online Platform. The Seller will receive the name of the person who made the offer as well as information about his situation (not in the market, in the market, sold, cash, mortgage position, etc.).

If an offer is made, we will need more information, such as the name and contact details of your Realtor, as well as mortgage information (if applicable).

7. Feedback

We will ask everyone who has visited a property to answer a few questions regarding their experience and observations. This information will be provided to the Seller and recorded on the Online Platform for the Seller and the person who has visited the property.

8. Registration of properties

You will be able to register the properties (once registered) that you will find on the Website or on the Online Platform. We may aggregate this data anonymously to indicate the number of users who have registered a particular property, but we will not make personal data about a person conducting a search available to third parties.

9. Availability

If you are selling a property and we do not take care of your visits, you will need to indicate your availability on the Online Platform. They will then be made available to all those who wish to take tours so that they can book a time slot on the interactive live calendar 24 hours a day. Once the date and time have been chosen, the tour will be confirmed and information mentioned above (visits) will be provided to them.

Who has access to the information you provide or that we collect?

We retain access to all the personal information that we have collected from you. If one of our services is available through the site or software of our partners, they may have access to your information. Their use of your personal data is governed by their privacy policies. We are not responsible for the privacy policies and practices of other sites, even if you access them using links displayed on the Website or on the Online Platform. We therefore recommend that you read the policies of each site you visit and ensure that you agree to their terms before providing any personal information.

If we offer or provide a third party service on our behalf, we may need to disclose your data to them in this regard. By using the Website and the Online Platform, you consent to our providing your Information to third parties authorized by us to provide such services. We may also use third parties to provide services on our behalf, which may include the processing (but not the use) of your personal information, for example to complete partial addresses or to supplement the information we hold at your subject. In either case, we will not pass your data on to anyone who is not registered with the Information Commissioner under the Data Protection Act or is not subject to its provisions. or similar provisions by our contract with them and we will not allow any third party to use your information for commercial purposes without your prior consent.

We promise not to disclose, sell or distribute your information to third parties without your permission, except as required by law.

Access, modification or deletion of the information we hold

Registered users of the Website can update their information or change the settings of the Online Platform after logging in. To deactivate an account, please send an email to legal@alber-immobilier.ch

Users of the Website or the Online Platform may ask us to provide them with a copy of the personally identifiable data that we hold by contacting us at legal@alber-immobilier.ch. You can ask us to make the necessary changes to ensure that this information is accurate and up to date, although you can do this yourself from the Online Platform. We may charge a small administration fee covering the research, preparation and transmission of data.

Cookies and tracking

Like many sites and applications, we use "cookies" to personalize your visits, simplify the connection procedure, track your preferences and track use of the Website or the Online Platform. Cookies are small files that are stored on your computer's hard drive by your browser. This offers an option to prevent sites from using cookies (the help screen or your browser manual will tell you how), but be aware that this may reduce the functionality of the Website or the Online platform and other sites. Please see our cookie policy for more details.

Like all sites, our servers automatically record "log files" containing information on the volume and characteristics of website and online platform traffic, such as the IP address, the number of pages viewed, the time spent. on the site, etc. We use log files to create representations of the use of the Website and the Online Platform that help us to monitor and improve our site. We cannot identify you from your log files.

We use Google AdWords remarketing services to advertise on third party websites (including Google) to people who have previously visited our site. This may mean that we advertise to visitors who still have a task in progress on our site, such as those who use the contact form to request information. This could be an advertisement on the Google search results page or a site in the Google Display Network. Third party vendors, including Google, use cookies to serve advertisements based on previous visits by visitors to Our website. Of course, all data collected will be used in accordance with our own privacy policy and that of Google.

Security, storage and transfer of information

We apply strict security procedures to ensure that your personal data is not damaged, destroyed or disclosed to third parties without your permission (unless they are providing the services described above) and to prevent access not allowed to these. The computers that store this data are stored in a secure area with restricted physical access and we use secure firewalls and other measures to limit electronic access. If we collaborate with third parties, we will require them to put in place similar measures to protect your personal data.

The information we collect or store is only accessible from our offices. Only employees and Licensees who need this information to perform a specific task have access to personally identifiable information. We will ask you explicitly when we need information to identify you. We may ask you to perform security checks before providing any information to you. You can update the personal data that you communicate to us at any time from the Online Platform.

We will retain your personal data for a reasonable period or as long as the law requires.

We process personal data on our servers in Switzerland.

Policy changes

We may change this policy at any time as we add new services or features or in response to changes in the law or our trade agreements. Any modification of this policy will be posted on the Website.

The information contained on the Website and the Online Platform is subject to change without notice.

Contact us

If you have any questions or comments about this policy, our use of your personal data, or if you wish to stop receiving messages from us, please write to us at the following address: legal@alber-immobilier.ch.

Cookie policy

INFORMATION ABOUT OUR USE OF COOKIES

We are Berloty Design et Immobilier SA, whose trade name is “Alber”, a company registered in Switzerland under number CHE-1234.567.890. Our head office is located at Avenue de la Grenade 15 - 1207 Geneva, Switzerland. Our registered VAT number is CHE-1234567890 VATAvenue de la Grenade 15 - 1207 Geneva.

We provide you with an Internet platform (“The Platform”) which allows you to access and purchase real estate-related services via our website at Alber.ch (“Our website” ).

This cookie policy contains information about our use of cookies on Our website.

What is a cookie ?

A cookie is a small text file made up of letters and numbers which, if you accept it, is placed and stored on your browser or the hard drive of your computer / mobile device by the websites you visit. Cookies contain information that is transferred to the hard drive of your computer or mobile device. Cookies are not used to identify you personally.

Our website uses cookies to distinguish you from other users of Our website. In particular, cookies collect general information on the settings of your computer / device and your internet connection, for example your operating system and your platform, your IP address, your browsing habits and your browsing times on Our site. internet, your location and the type of device you use. This allows Our website to function more efficiently, providing you with a pleasant experience when browsing it (thanks, among other things, to memorizing the parameters) and also helps to improve it.

We use the following cookies:

  • Strictly Necessary Cookies. These are the cookies necessary for the operation of Our website. These are, for example, cookies that allow you to log into secure areas of Our website, use a shopping cart or use electronic payment services.
  • Analytical / performance cookies. They allow us to recognize visitors, to count them and to observe their journey on Our website when they are using it. This helps us to improve the way Our website works, for example by making sure that users find what they are looking for easily.
  • Functional cookies. These are used to recognize you when you return to Our website. They allow us to personalize our content according to your tastes, to greet you by name and to remember your preferences (for example your choice of language or region).
  • Targeting cookies. These cookies record your visit to Our website, the pages you have visited and the links you have followed. We will use this information to make Our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (e.g. Homegate, Immostreet and Immoscout24, other business partners, providers of financial products and services, advertising networks and providers of external services such as internet traffic analysis services) may also use cookies over which we have no control. These cookies may be analytical / performance cookies or targeting cookies. For more information on cookies used by third parties, please see the cookie policies on their website.

More information about cookies

To find out more about cookies, including how to see which cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Contact us

If you have any questions regarding this privacy policy, please write to us at the following address: legal@alber-immobilier.ch.

Alber

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